Online damage report

In order for us to repair damages in your shared flat, your room or your apartment as quickly as possible, please use our online damage report

Access to the online portal

You’ll need your login details – that’s the email address and password you used to apply for a room.

Forgot your password?
Click on “Verträge” (Contracts) in the portal and select “Kennwort vergessen” (Forgot password). Enter the email address you used during your application.

FAQs Damage report (Schadensmeldung)

Where can I find the damage report?

How to report damages online

1. go to seezeit.com/reparaturantrag; 2. click on Verträge; 3. login with e-mail & password; 4. click on Schadensmeldung

Go to the online portal
Click on “Verträge" (Contracts)
You'll find this item the menu bar on the left.
Log in with your Seezeit credentials
Enter your e-mail address and password.
> Important: Only use the e-mail address you used for your application - other addresses won't work.

If you have forgotten your password, click on “Kennwort vergessen?" (Forgot your password?) to receive a new e-mail.
Click on „Schadensmeldung“ (Damage Report) in the bottom menu on the left of the contract area right next to “Dokumente" (Documents).
Formular ausfüllen (Fill in the form)
Enter your details in the mandatory fields marked with *:
Location, category, type and a description of the damage.
Recommended: Zutrittserlaubnis setzen (Set access permission)
Please activate the checkbox if we are allowed to enter your room to repair the damage even if you are absent.
> Tip: With access permission, the damage can be repaired much more quickly.
Don't forget to send!
Click on “Send” to forward your damage report directly to the service team.

What do I need to state in the damage report?