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Opening hours

Our staff at the reception desk will be happy to answer your general questions, accept your documents and hand out forms.

 

Mon–Fri:     9.00–12.00
Mon–Thu:    13.00–15.30

 

Closed on holidays

 

Telephone consultation hours

Mon, Tue, Thu, Fri    09.00 – 12.00
Mon, Tue, Thu,         13.00 – 15.30

 

Please note that we are not available by telephone on Wednesdays. During this time, the staff only process filed documents. This is because we want to make sure that you receive an answer to your application as soon as possible.

On site appointment

Monday: 09.00–12.00 and 13.00–15.30
Tuesday: 09.00–12.00
Thursday: 09.00–12.00

 

Consultation hours for video conferencing

Wednesday: 9.00–12.00

 

Telephone consultation hours

Mon, Tue, Thu, Fri    09.00 – 12.00
Mon, Tue, Thu,         13.00 – 15.30

 

Please note that we are not available by telephone on Wednesdays. During this time, the staff only process filed documents. This is because we want to make sure that you receive an answer to your application as soon as possible.

Advisor Search

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Please note that the times indicated are the staff's attendance times. Availability depends on the times of the counselling appointments and our telephone hours - it is best to make an appointment for counselling or call our front desk: Tel  +49 7531 - 9782 500