When things need to move quickly
Here you will find important emergency numbers and points of contact—for medical emergencies, mental health crises, or issues on campus or in student housing.
If there is immediate danger
Call emergency services if you or another person are in acute danger. This applies, for example, in cases of serious medical emergencies, fires, or accidents, as well as situations involving threats or violence, or when there is an immediate risk of harm to oneself or others.
Emergency numbers are free of charge and available 24/7. If you are unsure which number to call, dial 112. The dispatch center will assist you.
112 – Emergency medical services and fire brigade
For medical emergencies, serious injuries, fires, or other life-threatening situations.
110 – Polizei
For threats or violence, theft or burglary, and other criminal offenses.
Acute Mental Health Crisis
In the case of an acute mental health crisis or urgent and distressing thoughts about not wanting to live anymore or harming oneself or others, help should be sought immediately. In such situations, you can always call emergency services at 112.
You can also directly contact the psychiatric centers in Konstanz or Ravensburg at any time:
Center for Psychiatry Reichenau – +49 7531 - 977 0
Emergency psychiatric care for the Konstanz region: Feursteinstraße 55, 78479 Reichenau
Center for Psychiatry Ravensburg Weissenau – +49751 - 7601 0
Emergency psychiatric care for the Upper Swabia region: Weingartshofer Straße 2, 88214 Ravensburg-Weissenau
The on-call doctors can be reached by phone via reception at any time.
Medical Assistance Outside Office Hours
If you need urgent medical help but it is not a life-threatening emergency:
Medical On-Call Service – 116 117
Information about on-call practices or medical assistance near you.
Addiction & Drugs Hotline – 01806 313031
Fee-based (0.20 € per call), available daily from 8:00 a.m. to midnight.
Support for Mental Health Crises
If you urgently need someone to talk to or are in a stressful situation, you can contact:
Telephone Counseling Service – 0800 111 0 111
Telephone Counseling Service – 0800 111 0 222
Available nationwide, free, anonymous, and 24/7.
Nightline Konstanz – +49 7531 - 206 886
Students listening to students – Tue, Wed, Fri, Sat, and Sun from 8:00 p.m. to midnight.
German Depression Support – 0800 33 44 5 33
Information hotline: Mon, Tue, Thu 1:00–5:00 p.m. & Wed, Fri 8:30 a.m.–12:30 p.m
Telephone Counseling in Switzerland – 143
Free, anonymous, and available 24/7.
Support in Cases of Violence, Harassment, or Discrimination
If you are experiencing or have experienced sexual harassment, violence, or discrimination, you can receive anonymous support:
Violence Against Women Hotline – 116 016 (EU-wide)
Counseling on sexual harassment, sexualized violence, domestic violence, and stalking. Available 24/7 in multiple languages.
Men’s Support Hotline – 0800 12 39 900 – 0800 12 39 900
Counseling for men who have experienced violence. Mon–Thu 8:00 a.m.–8:00 p.m. & Fri 8:00 a.m.–3:00 p.m.
"Nummer gegen Kummer" – 11 61 11
Counseling for children and young people, Mon–Sat 2:00–8:00 p.m.
Women Helping Women in Need e.V., Konstanz – +49 7531 - 67 999
Support and assistance for women affected by physical, psychological, or sexualized violence.
Emergencies in our Student Accommodation
If an urgent issue arises in your residence outside of office hours, you can reach our emergency service:
Student Accommodation Emergency Service – +49 7531 - 9782 888
The service assists with issues such as burst pipes or hazardous situations (e.g., smoke or electrical danger).
Further information can be found on our website for tenants regarding the accommodation emergency service.
