How can I pay at the Seezeit canteens and cafeterias?
Mensa Gießberg, CampusCafé & BibCafé Uni Konstanz As a student, you can pay with your UniCard or in cash. As a guest, you can pay with your MensaCard or in cash.
Mensa & Cafeteria HTWG Konstanz As a student, you can pay with your ZACK-Card or in cash. As a guest, you can pay with your MensaCard or in cash.
Strandbar Konstanz As a student or guest you can pay in cash.
Mensa HS/PH Weingarten & Cafeteria PH Weingarten As a student you can pay with your HS-Smartcard or StudiCard (student card) or in cash. As a guest, you can pay with your MensaCard or in cash.
Mensa DHBW Fallenbrunnen/Friedrichshafen As a student, you can pay with your student card or in cash.
As a guest you can pay with your MensaCard or in cash.
Mensa DHBW Ravensburg As a student, you can pay with your student card or in cash. As a guest you can pay with your MensaCard or in cash.
How do I obtain my MensaCard?
Konstanz Your UniCard is available at the Student Service Center of the University of Konstanz. You will receive your ZACK-Card (HTWG) from the university administration
Ravensburg, Weingarten, Friedrichshafen
Students of the universities in Ravensburg, Weingarten and Friedrichshafen receive their student ID, the HS-Smartcard or the StudiCard from the respective university administration.
How do I pay with the card?
You can use your card after charging (via EasyLoad, cash or debit card) at all smart cards and self-service machines. Please note that some cards have a limited validity period.
If your card is invalid, you can have it activated free of charge at the register in the canteen or in the Seezeit Service Center at the University of Konstanz.
My MensaCard is damaged. Who should I contact for assistance?
Students: If your card (UniCard, ZACK-Card, HS-Smartcard, StudiCard, student card) is damaged or defective, please contact the respective university administration.
Guests: If the condition of your MensaCard allows, you can have the remaining balance of your defective MensaCard rebooked. Please get a new MensaCard at one of the register in the canteen. Afterwards, you can submit both cards in the Seezeit Service Center at the University of Konstanz and have your remaining balance rebooked to the new card. Seezeit destroys your old MensaCard after transferring.
An error code is appearing on the chip card update machine. What should I do?
Error 217 Your card is no longer functional due to defective software. Please contact the Seezeit Service Center at the University of Konstanz.
Error 403 Your card is no longer valid. Please extend the validity at one of the register in the canteen.
Error 620 Updating the recharge value of your card has failed. Please contact the Seezeit Service Center at the University of Konstanz.
I have lost my card. What can I do?
Students If you have lost your student ID, please contact your university. If you use EasyLoad, you can lock this feature in your EasyLoad user account.
Guests If you have lost your MensaCard, please contact one of the registers in the canteen. If your MensaCard has been dropped off at Seezeit, you can pick it up at the Seezeit Service Center at the University of Konstanz. Unsigned MensaCards can also be locked in the Service Center at the University of Konstanz. This misuse of the card by others for you harmless.
Please note that you must know your card number in order to get back or block your MensaCard. This number is printed on the back of your MensaCard. Please make a note of this number as soon as you have received your card. Seezeit saves delivered Mensa Cards for half a year.
Can I also use my card to pay at other university canteens?
Yes, for all institutions operated by Seezeit.
I would like to return my MensaCard. What should I do?
Students The remaining balance on your card can be cashed out at the registers.
Guests If your MensaCard is still functional, you can hand it in to register and get back your remaining balance and your deposit of seven euro. Please note that Seezeit is not obliged to take back defective MensaCards or to replace them..
Do you have any other questions about your MensaCard?
Please contact the Seezeit Service Centers in Konstanz and Weingarten and the cash desks at the respective canteens within your university.
Quality and sustainability
What standards does Seezeit use to guarantee the quality of the meals in the university catering establishments?
The BAV Institute for Hygiene and Quality Assurance performs a hygiene and quality control inspection of our business operations twice a year. We also carry out internal checks on a regular basis.
Where does the food come from?
We prefer to purchase our food products within the Lake Constance region. This way, we can maintain a trusting, personal relationship with suppliers, preserve the environment due to shorter transportation routes and be able to offer you fresh products.
Seezeit tries to produce as little food waste as possible from the outset. By calculating our food quantities exactly, a lot of wastage can be avoided. Food which hasn’t left the kitchen area can usually be served the following day or reprocessed.
Leftover food that arrives in our dishwashing area with returned cutlery is collected by a local waste disposal company and processed into biogas. All the organic waste material can be easily fed through using a special processing technique to produce environmentally-friendly and cost-efficient electricity and heat production.
Nutrition and ingredients
Are there any vegetarian and vegan options?
There is a vegetarian meal available at all our canteens every day. We are also extending our range of vegan meals. Vegetarian and vegan meals are marked in the menu with a carrot or leaf symbol.
Are there any organic options?
Indeed, in the Giessberg canteen (University of Konstanz), we are offering our own organic product line that conforms to EU legislation on organic farming. All meals only use organic noodles. Furthermore, we only prepare organic coffee in our cafeterias and cafés that is produced according to fair trade standards.
All allergens are listed on our menus and at food service counters. Please note, however, that traces of certain allergens cannot be fully eliminated.
Can I bring my child with me to eat in the canteens?
Yes, we would be delighted. Children (up to 10 years of age) belonging to students can eat for free - ask at the Seezeit Service Center for a MensaKidsCard.
Giessberg menseria Please feel free to take a seat at our family table in our kids corner (right opposite the cash desks). There are also small bowls, children’s cutlery and bibs available at the food service counter.
At the Weingarten canteen we have plenty of space at our round family tables.
Can I also hire out rooms operated by Seezeit for events?
Yes, our events service would be pleased to assist you with the planning and implementation of your event! We can offer you a large selection of different meals and drinks, menus and concepts to suit your event. More detailed information on this can be found under the ‘events service’ menu option.
Our canteens and cafeterias are partially funded by contributions from the studierendenwerk fee and self-generated income from our dining facilities. As we wish to offer you good food at affordable prices, the production cost for our meals exceeds the selling price. For this reason, our canteens operate at a loss and receive public subsidies from the state of Baden-Württemberg.
Am I allowed to set out flyers in the canteens or erect an information stand?
The distribution of flyers and the setting up of promotional stands is subject to approval. Commercial advertising of any kind is subject to a charge. Please contact your relevant Seezeit Service Center if you are interested. welcome[at]seezeit.com.
Flyers from university groups and student associations will incur no charge, in which case the sender must be identifiable (logo and address). Please do not put out more than two flyers per table. Flyers must be collected back up again in the afternoon. In the event that flyers are not collected back up, we will charge a disposal fee of €25.00.
Free for university groups and student associations. Please agree a time and place in advance at the relevant Seezeit Service Center.